Privacy Statement

Last updated May 20th, 2022

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Complete Human Acupuncture PLLC takes your privacy seriously and is committed to protecting your privacy. This means that we will not distribute, trade, sell or rent your name, e-mail address or other personal information provided on this site to any third party. Any personally identifying information collected on this site is used only for inquiry fulfillment. Complete Human Acupuncture PLLC is the sole owner of all information collected on this site.

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By using our website ("Site"), or our mobile applications, you agree that you have read and understand this Privacy Statement and that you accept and consent to the privacy practices and uses or disclosures of information about you that are described herein.

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By using the Services or providing Personal Information to us, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of this Site.

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This Site contains links to other sites not controlled by us. We are not responsible for the privacy practices of those sites, and if you visit them, we recommend that you read their privacy policy statements.

 

​What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications); payment details (including credit card information), comments, feedback, service and product reviews, recommendations, and personal profile.

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How do we collect your data?

When you submit an inquiry on our website, as part of the process, we collect personal information you give us such as your name, phone number, address and email address. Your personal information will be used for the specific reasons stated below only.

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Why do we collect your data?

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the a service;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

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How do we store, use, share and disclose our site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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Our company processes inquiries, email communications and appointment scheduling, and stores medical records through Unified Practice, a third-party cloud-based medical management software platform. Unified Practice is fully compliant with HIPAA regulations, and we, Complete Human Acupuncture PLLC retain full ownership of our data. For more information on Unified Practice's privacy policy please click here.

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How do we communicate with our site visitors?

We may contact you to notify you regarding your appointments, scheduling and other inquiries, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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How do we use cookies and other tracking tools?

To find out how we use Cookies to collect and store your data, please see our Cookie Policy.

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How can you withdraw your consent or change personal information?

If you would like to access, correct, amend or delete any personal information, or if you would like to withdraw your consent for us to process your data, please contact us at acujfine@gmail.com or send us mail to: 29 Williamsburg Close, Scarsdale, Westchester, NY 10583.

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Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.